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SHIPPING POLICY

In-stock orders for domestic are ship within 2-3 business days, Monday through Friday. We do not process orders on the weekend, so orders placed on Friday usually ship out on Monday. Orders placed on holidays will begin processing the next business day. No weekend or holiday delivery is available. All stock orders ship from our warehouse in Kota Bharu,Kelantan. Orders placed after 12:00pm are typically processed the following business day. All orders will be shipped via PosLaju Malaysia.


Domestic and International Shipping rates are calculated at check out. You will be able to select your method and service at check out.



CONFIRMATION ON SHIPPING

When your item has been shipped we will send you an email confirming your shipment and provide you with your tracking number.



INTERNATIONAL SHIPPING

We offer international shipping to all countries.

International shipping rates may vary depending on the country that we are shipping to. Typical transit time is between 7-14 business days, but occasionally items can experience customs delay of several weeks. When a package is in transit tracking is not provided for you package, we can only confirm delivery.



LOST/MISSING PACKAGES

We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.




CALCULATING YOUR ORDER COST IN A FOREIGN CURRENCY

All prices on our site are listed in MALAYSIAN RINGGIT and charged in MYR. The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates.